Seven Wigs - Discover A Better You

Shipping Policy

Shipping Policy

Shipping Methods:

Normally SevenWigs ships the goods via UPS / DHL / FedEx / Aramex / ePacket

Your orders can be tracked through below links:

UPS: https://ups.com

DHL: https://www.dhl.com

Fedex: https://www.fedex.com

Aramex: https://www.aramex.com/us/en

One site tracking link: https://www.17track.net/en

Handling Time: 

Usually we’ll ship out within 1-2 days since we have received your payment except for weekends and holidays.

1. UPS / DHL / FEDEX / ARAMEX DELIVERY TIME AFTER SHIPPED OUT:

USA/CA: Delivery will be arranged by DHL/FedEx/UPS and shipping time is around 3-5 working days;

Europe countries: Delivery will be arranged by DHL and shipping time is around 5-7 working days;

Africa countries: Delivery will be arranged by Aramex/DHL and shipping time is around 10-20 working days;

All above are free shipping, however for remote regions, there will be a $17 shipping fee.

2. E-PACKET DELIVERY TIME AFTER SHIPPED OUT:

10-15 working days (Synthetic hair only)

Damages:

If you received your order damaged, please take photos and keep the package in original status, and email us service@sevenwigs.com for details, we’ll help to figure out a solution.

Returns Policy:

Our Returns and Refund Policy provides detailed information about options and procedures for returning your order.

Kindly notice:

  • Processing & shipping times may be extended during sales & holidays. 
  • Discounts cannot be applied or changed after you’ve made your purchase.
  • Multiple discounts cannot be applied to orders.
  • Pls make sure both your shipping address and telephone number are correct when place order.
  • If the parcel has custom tax fees, the cost should be afforded by receipt.
  • Customized orders pls contact customer service for details as they need processing time around 5-10 days. Email: service@sevenwigs.com
  • Recently, there will be some delay in delivery due to pandemic. Your understanding and patience are much appreciated. We will keep tracking the shipping status. If you have any other concerns, just let us know.
  • If your order is urgent, pls contact us directly or leave a comment on your order.

Email: service@sevenwigs.com